Refunds & Returns
We want you to be fully satisfied with your order — but if something’s not right, we’re here to help.
📦 Return Eligibility
You may return your item within 14 days of delivery if it is:
- Unopened and unused
- In its original packaging
- In the same condition you received it
To start a return, please reach out via our [Contact Page] with your order number and reason for return.
💸 Refunds
Once your return is received and inspected, we’ll issue a full refund (excluding shipping fees) to your original payment method. You’ll be notified once your refund has been processed.
Please allow 5–10 business days for the refund to reflect in your account.
🚫 Non-Returnable Items
For hygiene and quality reasons, we cannot accept returns on opened or used items.
📮 Return Shipping
Buyers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure safe delivery back to us.
❌ Damaged or Incorrect Item?
If your order arrives damaged or incorrect, contact us within 48 hours of delivery with a photo of the issue. We’ll send a replacement or process a refund immediately.
Still have questions? Reach out anytime, we’re happy to help.